Real-Time Alerts

Woman receiving email and text alerts on mobile device

Stay on top of your account activity.

Keeping tabs on your account activity is just plain smart financial management. And, it's easy, when you set-up real-time alerts.  Customize your alert delivery options and receive alerts by email, text and/or mobile push notifications.  Choose from dozens of alerts and know instantly when a transaction occurs.

To get started, log on to the Salem Five Mobile App, tap the ‘Manage Alerts’ quick link and enable Push Notifications.  Now you have access to set up account alerts.  Don’t have the Mobile App, download it today or login to Online Banking and click the “Manage Alerts’ quick link.

Enroll Now
Login

Real-Time Alerts FAQs

  • Yes. Download Salem Five’s Mobile App or visit our website to enroll in online banking to get started.

    • Balance below threshold amount
    • Broadcast Alert from Bank
    • Card transaction over threshold amount
    • Credit transaction posted to your account
    • Debit transaction over threshold amount
    • Debit transaction posted to your account
    • Returned deposited item posted to your account
    • Secure Message from Bank

     

  • Yes. Select the ‘Manage Alerts’ quick link in the Mobile App and enable Push Notifications. Once enabled, you can set up account alerts and view your recent history of push notifications sent to you.

  • Yes. Login to Online Banking, click the ‘Manage Alerts’ quick link, click ‘continue’ and choose the alerts you wish to receive from the drop-down list.

  • Security alerts are system generated automatically and do not require any set-up by you.  Digital Banking security is important to Salem Five and we send alerts when any sensitive digital banking or core system profile information is changed.

  • No. This is a free service from Salem Five.   However, text message and data fees may be charged by your wireless carrier to receive text alerts on your Mobile device.

  • Absolutely. We recommend that all customers set up Real-Time Alerts to monitor account activity.

    When you activate Real-Time Alerts, you’ll know exactly what’s happening with your money, and you can watch for suspicious activity in real-time.

  • Yes.  Within Online Banking, select the ‘Manage Delivery’ tab to add additional emails and/or phone numbers.  Once validated, you can add to existing alerts and/or select when setting up new alerts.

  • Within Online Banking, select the ‘Manage Delivery’ tab to add additional emails and/or phone numbers.  Once validated, you can add to existing alerts and/or select when setting up new alerts.

  • Yes. Real-Time Alerts has a “do not disturb” option. From the ‘Manage Delivery’ tab, scroll down to ‘Quiet Times’ section to add timeframe(s).

    When “do not disturb” is activated for a set time period, alerts will be held, then delivered when the “do not disturb” timeframe ends.

  • Our Mobile Banking App allows you to view recent push notifications received.

  • Within Online Banking simply click on the alert type link you wish to edit or click ‘delete’ to the right of the active alert type.

    Note:  Security Alerts are system generated and cannot be deleted.  However, you may add additional delivery methods.