Security Center
-
Active Security AlertsFRAUD ON THE RISE: Tips for protecting your HELOC account - Post Date: 9/10/2025
HELOC Fraud On The Rise!
Unfortunately, fraud of all types is on the rise. Recently, we’ve noticed a spike in Home Equity Line of Credit (HELOC) fraud. HELOCs are great tools for customers to access funds; but, similar to credit cards, it’s important for you to safeguard your account. Given the typical loan amounts of HELOCs, there’s even more at stake if fraud occurs.
Here are some steps you can take to protect yourself and your account:- Safeguard any Checks that have access to your Line of Credit – Keep in a lockbox or safe.
- Enroll in Online Banking – Password protected access to your account. Securely transfer funds to your Salem Five deposit account as needed.
- Sign up for Alerts within Online Banking – To be sure you know when transactions occur.
- Monitor your Account – Be sure to review statements when they’re available.
- Never share your Account Information – Salem Five will never ask you for your account numbers or login credentials.
Salem Five is also here to help! If you believe you have been a target of a scam, or have provided someone with your account or online banking information, contact us immediately at (800) 850-5000.
TEXT SCAMS: Don't react quickly to unexpected text messages - Post Date: 4/25/2025FTC warns about Text Scammers!
Many text scams start as fake fraud alerts. You may get a text message from someone claiming to be from a fraud department with Amazon or a bank, offering to help with a suspicious charge. Don't get tricked by replying to the text message or calling a phone number. Learn more about this scam by visiting the Federal Trade Commission Consumer Advice (consumer.ftc.gov).
How to avoid text scams:- DON'T REPLY to unexpected text messages, it could be a scam.
- NEVER CLICK LINKS in unexpected messages. Scammers want you to react quickly.
- DON'T ASSUME a text from a known business or bank is legit.
- DON'T CARELESSLY give out your credit card or social security number.
- ALWAYS CHECK it out and reach out directly to the business or bank by using a phone number or website you know is legit.
Delete and report scam texts using your phone's "report junk" option or forward unwanted texts to 7726 (SPAM). Learn more at ftc.gov/textscams.Salem Five is also here to help! If you believe you have been a target of a scam, or have provided someone with your account or online banking information, contact us immediately at (800) 850-5000.
PHISHING ALERT: Scammers are sending phishing texts and emails - Post Date: 1/27/2025Scams Dealing with Spam Texts, Emails, and Junk Mail
FTC warns about spam attacks
Scammers send phishing texts and emails that look legit and try to trick you into giving them personal and financial information. You may also receive mail like magazines, catalogs or pre-screened offers for credit and insurance. Read more from the Federal Trade Commission alert (ftc.gov).
Report Fraud: Help to fight fraud by visiting ftc.gov
Tips to cut down on spam texts, emails and junk mail:- Use filters: check your mobile phone for options to "filter and block" texts from unknown senders. Check your mobile phone provider to turn on spam filters features. Be sure to mark any unwanted emails as spam or junk.
- Unsubscribe: get fewer unwanted emails that can lead to phishing attacks.
- Report emails: report unwanted emails by using your phone's "report junk" feature or forward unwanted texts to 7726 (SPAM) or to your email provider
- Register: with the Direct Marketing Association to decide what types of mail you do want from marketers.
- Opt Out: opt out of receiving prescreened credit offers in the mail.
Salem Five is also here to help! If you believe you have been a target of a scam, or have provided someone with your account or online banking information, contact us immediately at (800) 850-5000.PHONE SCAM ALERT: Criminals claim victims owe money to the IRS - Post Date: 1/23/2025IRS Impersonation Phone Scams
As the new tax season begins, we want to remind our valued customers to stay vigilant. The IRS has reported that criminals are making aggressive calls, pretending to be IRS agents, in an attempt to steal your money or personal information. These scammers often have detailed information about their targets and can manipulate caller ID to appear as if the IRS is calling.
Stay safe and protect your personal information. If you receive a suspicious call, hang up immediately and report it to the IRS.
Scammers often claim victims owe money to the IRS and demand payment via gift cards or wire transfers. They may threaten arrest, deportation, or license suspension, and can become hostile. Sometimes, they promise refunds to trick victims into sharing private information. If calls go unanswered, they leave "urgent" callback requests.
Taxpayers who receive these calls should:- Record the number and hang up immediately.
- Report the call to TIGTA using their IRS Impersonation Scam Reporting form or by calling (800) 366-4484.
- Email the number to phishing@irs.gov with "IRS Phone Scam" in the subject line.
Learn more how you can avoid falling for a tax scam by visiting www.irs.gov.
Salem Five is also here to help! If you believe you have been a target of a scam, or have provided someone with your account or online banking information, contact us immediately at (800) 850-5000.