Holiday Fraud Alert! Stay vigilant during the holiday season. Salem Five will NEVER call, text, or email you asking for any login credentials or security codes. Do not authorize any payments you did not initiate. If you receive a suspicious message or call, do not respond - contact us directly on our website or call (800) 850-5000.

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Christmas and New Year Holiday Hours

Happy holidays from all of us at Salem Five!

Happy snowman outside
We hope you have a safe and happy holiday season with your loved ones. If you need access to your account on a day we are closed, Online Banking and Mobile Banking have many self-service features you may find useful.

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We have adjusted our branch and contact center hours in observance of the Christmas and New Year's holidays.

  • Wednesday, December 24th:
    All locations close at 2:00 PM

  • Thursday, December 25th:
    Closed

  • Wednesday, December 31st:
    All locations close at 4:00 PM

  • Thursday, January 1st:
    Closed
24-Hour Automated Telephone Banking

Salem Five Automated Telephone Banking is a convenient, self-service method of obtaining information or making transactions over the phone. It is available 24 hours a day, 365 days a year using a touch-tone telephone anywhere at any time.

To access Automated Telephone Banking, be sure to have your account number(s) and Personal Identification Number (PIN) on hand.

If you need to request a PIN or if you've forgotten your PIN, please reach out to your local Salem Five branch or the Contact Center during regular business hours at (800) 850-5000 for assistance.

Complaints & Feedback

Let us know how we can address your complaint or if you have feedback so we can resolve it quickly and effectively. 


Complaints & Feedback